Workchute uses one marketplace for guests, customers, and vendors. A signed-in party can act as a customer by posting work and as a vendor by bidding; these are activities, not separate account types.
Start from Home
Home at / is Workchute's starting page, whether you are signed in or signed out. Choose the path that matches what you want to do:
Under Got a problem?, enter a brief description and choose Find your problem solver. Workchute opens the Description step with those words ready to expand. Add the details needed to explain the work before continuing; starting here does not publish a job.
Under Got a solution?, choose the category of work you offer and select Use your expertise. Type in the large text box and choose a category from the suggestions; the selected category stays in the box. Editing it clears the previous selection, so choose a matching category before continuing. Use the dropdown when JavaScript is unavailable. The Marketplace opens filtered to that category, starting a fresh search instead of keeping earlier keyword, location, category, sort, or page choices. Clear the text box, or leave All categories selected in the dropdown, to browse all available work. Refine or clear the filters to change the results.
Each How it works link opens the guide for that path. Post a Job in the navigation also starts the posting flow. Posting as a signed-in party user requires Manage jobs access.
If this browser already has a saved guest job, Workchute first asks whether to continue it or start a new one. Your new introduction does not overwrite that job's description, pictures, or location.
The Workchute name always returns to Home; there is no separate Home link in the header. The signed-in header includes Leads for work your business wants to win and My Jobs for work your business posts. Guest navigation differs. The page footer provides About us, Help centre, Privacy, and Terms.
The public About page explains Workchute's marketplace model and provides the same entry points to browse work, post a job, sign in, or create an account. It does not expose additional marketplace data or controls.
Lead discovery, bidding, and eligible conversations remain free for the party owner. Optional subscriptions add broader category coverage, instant category email, and team functionality, not exclusive leads or higher marketplace ranking. Monthly and annual billing have the same paid software features; eligible parties can use a one-time card-required 30-day trial that renews unless cancelled. See Account, profile, and settings for plan management and independent notification controls.
Browse available work
Open the Marketplace from the main navigation. Guests can browse without an account. Only jobs that are currently public, open, and unexpired appear.
On wide screens the filter box stays available as you scroll; on narrow screens it appears above the results. Click a category tag on a job card or profile to open a fresh Marketplace view for that category, including its subcategory.
When signed in, Apply subscriptions beneath the Marketplace title narrows results to your saved subscription categories and radii around Head office, including your own open jobs when they match. Other applied filters further narrow those matches. Clear subscriptions removes this effect without deleting subscriptions. No configured or active matches means no results; use Leads → Lead settings to manage the settings.
The filter bar can narrow results by:
location or current location;
distance radius;
service category;
search text;
newest, oldest or closest-first order. Closest first requires a resolved filter location and never reveals its private coordinates.
On the marketplace page, List and Grid choose the shared results layout. The same filter form precedes results on narrow screens. Post a job, when available in navigation, remains a separate action. Use Search to search job titles and descriptions. Apply saves the current selection for that browser surface. Clear removes it. If Workchute cannot resolve the location, or an earlier location reference has expired, results are blocked and the page asks for a new location instead of silently searching from the wrong place.
The summary above the results reflects the applied radius, category and search. A radius is shown only after a location is selected and applied. On a paginated list, “shown” refers to the jobs on that page.
Marketplace, Leads and My Jobs cards use the same prominent title, category tags and coarse location, with a short description and posted date. If a job has several photos, use the arrows inside its photo, swipe left or right on mobile, or scroll horizontally over the photo. Focus either arrow and use the left/right keyboard keys to browse. Open the job for all its details; without JavaScript, use that link to view its photos. A job without photos shows a photo placeholder. A map link uses the displayed city-first coarse location. Only the first two category tags appear on a compact card; open More tags or the job to see every category. Workchute does not disclose the service street address in the public marketplace.
Post or open a job
Post a Job starts the guest continuation flow when signed out and the authenticated job flow when signed in. Opening a marketplace job shows only the public projection. Exact address, private contact details, bid pricing, and private party data are not part of that projection. When you are signed out, job detail also does not show the poster's identity or rating.
Available service categories, property choices, policy deadlines, and provider availability come from the running Workchute environment. The labels shown in the application are authoritative; this guide deliberately does not freeze those mutable values.
Manage My Jobs and Leads
After sign-in and onboarding, My Jobs at /dashboard contains your business's Jobs and Archive tabs. Jobs includes drafts, posted jobs, incoming bids and the completion actions available for each job. Archive is the rightmost tab; its Completed jobs section contains eligible completed work posted by your business.
Leads has four tabs, from left to right:
Lead Feed at
/leadsshows business favorites and subscription matches, with matching jobs marked thumbs down at the bottom.Bids at
/leads/bidsshows bids your business submitted. Your bid identifies the price, proposal and submitted time above the job information. Open the price or job title for its current workflow. Withdraw is enabled only when your access and the bid's state permit it.Lead settings at
/leads/subscriptionscontains categories, Head office, distance and your notification preferences.Archive at
/leads/archivecontains Completed bids: work where the customer selected your business as the completing vendor or confirmed its completion request, including before a review exists. An accepted bid or a review alone does not qualify.
Switching sections keeps your scroll position with JavaScript and focuses the selected tab. The links also work without JavaScript.
Under Jobs, expand Incoming bids to compare vendor names, published ratings and review counts, and prices. Open the vendor name for its profile or the submitted time for the bid's job actions. Message is enabled only with the required access. An unpriced or zero-value bid says Open; a vendor with no published reviews shows No reviews.
Open Filters beside the tabs to change the current workspace's filters. Tab counts describe the party-wide workspace totals, independent of the current filter or loaded page. The results summary describes the items currently shown. A temporarily unavailable completed-work count shows a dash rather than an invented zero. Completed work supports category and location filters with newest/oldest ordering; keyword search remains available on the current-work tabs and Marketplace.
Empty and filtered-empty states are normal. Expired, cancelled, incomplete, or otherwise ineligible work is not presented as completed archive history.
List and Grid are available in Leads and Marketplace, with separate saved choices. Marketplace keeps its filters when changing layout. Leads uses saved category and radius settings without additional feed filters. My Jobs, Bids and completed work retain their dedicated row layouts. Completed work uses the existing eligibility and review actions; it does not mark every past bid as completed work.
Every active user in the party can read these party workspaces and keeps their own list view state. Mutation controls follow that user's live access: Chat starts or replies to conversations, Bid + chat changes outgoing bids, and Manage jobs changes jobs, incoming-bid decisions, completion, and reviews. A permission change can therefore remove a control or reject a form that was already open without hiding the party's readable history.
Team access additionally requires the party's active paid or card-trial period. At its end, non-owner members cannot read or change party workspaces, even from an already open page. Their accounts and records are retained; the owner keeps free-plan access. The neutral plan page offers personal agreement and security actions without revealing party data.
Organize the Lead Feed
Use the star tab on the left edge of an eligible job in Marketplace or the Lead Feed to add it to your business's favorites. In the Lead Feed, the thumbs-down tab sits below the star. It moves matching jobs to the bottom and removes jobs that do not match your subscriptions. The controls stay on the card's left edge in both List and Grid. Select an active star or thumbs down again to clear it. A job can have only one of these marks: choosing one clears the other.
These choices are shared by everyone in your business. The owner and members with Bid + chat can change them. Other active members can see the saved state without changing it. Only another business's public, open, unexpired jobs have these controls; your own jobs and closed or expired jobs are excluded.
Your own open jobs also appear when they match your Lead settings. The same category, country and radius filters apply to every matching job.
The Lead Feed shows favorites first, ordinary subscription matches next, and thumbs-down jobs last. Within each group, the most recently posted jobs come first. A favorite appears even when it does not match your categories or location, including when you have no subscriptions. Clear that star or give the job a thumbs down and it leaves the feed unless it matches your Lead settings. A thumbs-down choice is remembered, but the job appears only while it matches your current subscriptions. If a later settings change makes it match again, it returns at the bottom. Closed or expired jobs leave the feed regardless of their mark.
Stars do not change Marketplace's filters or ordering. With JavaScript, choices save in the background and the icon changes when the save is confirmed. There are no progress messages or popups. The Lead Feed updates its order quietly and returns to its first page while keeping your reading position and keyboard focus. A failed save leaves the previous icon state; check the job's current mark before trying again. Leaving through a link or Back waits for the pending save to finish and then continues. The controls also work without JavaScript through an ordinary form submission.
Favorites and thumbs down do not send messages, change notification delivery, or change billing or your subscription categories.
Configure Lead matches
Open Leads in the main navigation to see matching open jobs in the Lead Feed. Open Lead settings to configure categories, Head office, distance and your own notification preferences. The note at the top explains free and paid features and links to the plan page.
Lead matching uses the party's Head office as its private origin. Only the owner can change Head office, subscription categories, or the service-area radius. Head office may be a verified city without an exact property or postal code. City-based subscription distances start at the approximate city center after location processing finishes. From Lead settings, the owner can:
Apply a saved Head office or enter and save a new location on this page.
Choose a service category. It saves individually and starts with the current default radius.
In Lead radius, change All categories, or change one category's number. Each committed change saves separately.
For a category with its own radius, Use default clears that override. Remove an unwanted category using its tag's × action.
For example, Plumbing can use 10 km while Electrical uses 50 km from the same Head office. Each category added from Lead settings starts with the saved default; you can then set its individual radius. Head-office changes retain those radii. Saving a new default affects categories that use the default and preserves categories with their own radius. A focused or changed row explains whether it uses the default or its own radius.
A job qualifies if any of its categories matches within the corresponding subscription radius, and appears once. A parent-category subscription includes its child categories; a narrower child radius does not exclude jobs covered by a wider parent radius. Radius changes update current matching results and future alert matching; they do not resend or withdraw existing notifications.
With JavaScript, each category or committed radius change saves asynchronously. Lead notification checkboxes also save when changed, without a separate Save button. Wait for confirmation; if a save fails, your choices remain available and Retry tries the save again. Instant email is unavailable without paid access. Sliders and number fields stay synchronized. Each control shows saving, saved or an error with a retry action; a rejected value remains available to correct. Use default clears a category override and the tag's remove action saves its removal. There is no combined Save subscriptions button.
Without JavaScript, use Add lead category, Save default, Save radius, Use default and the individual remove buttons. These forms return to Lead settings. Your Lead notification choices are also available in Settings; changing them in either place updates the same preferences.
At your plan's category allowance, adding subscriptions is disabled. Remove a saved subscription to free a slot. Pending location processing still uses a slot; an active Pro plan or trial has a higher allowance.
A subscription can wait for location processing, become active, or be blocked when the origin cannot support distance matching. Clearing Head office pauses matching without erasing the saved category configuration. Workchute never shows the private origin coordinates in marketplace results.
When a control is missing
Controls are state- and persona-aware. A customer action does not appear to an unrelated viewer, a permissioned action does not appear to a read-only coworker, a vendor action does not appear before a qualifying bid, and terminal jobs lose editing controls. Refresh the relevant My Jobs, Leads or job page before repeating a request after an error; a serious mutation error can leave the outcome uncertain. If Workchute reports that a request took too long, open the relevant job, conversation, My Jobs or Leads to check its current state before submitting the action again. A busy media-processing response means the upload could not start yet; check the existing upload before trying again.
Related guidance
Free category choices and access ending
The free plan supports child categories up to the current allowance shown in Lead settings. Parent categories require an active trial or paid plan. When a trial ends without renewal, or a cancelled subscription reaches the end of its remaining access, all saved category subscriptions are removed. Head office and radius remain available; choose a new free category set to resume matches. Cancelling renewal preserves access through the already-funded period.