Journee help
Find your way through Journee
Practical guidance for using Journee, from getting started to completing work.
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All guides
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Account, profile, and settings
How a Journee party manages settings, saved addresses, notification preferences and email cadence, public profile content, security actions, and ownership.
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Bids, completion, and reviews
How vendors send and withdraw bids, customers organize incoming interest, participants confirm completion, and reciprocal reviews become public.
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Chat and notifications
How customers and vendors use job conversations, share an address, exchange optional PDFs, manage unread messages, and control real-time or daily notification delivery.
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Guest jobs, bids, and continuation
How to prepare a private job or bid before creating an account, carry it through sign-in in the same browser, and explicitly publish or send it after onboarding.
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Location, addresses, and privacy
How to choose and correct addresses, filter work by an entered or current location, configure and automatically save Head-office subscriptions, and understand Journee's coarse public location boundary.
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Marketplace and dashboard
How guests and signed-in parties browse Journee work, use filters, and understand the customer, vendor, subscription, and archive workspaces.
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Post and manage jobs
How Journee customers create, review, publish, edit, and close multi-category job listings, including service locations, pictures, optional AI suggestions, and state-aware recovery.
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Sign in, sign up, and onboarding
How to enter Journee, recover from an interrupted sign-in, complete or resume onboarding and the current agreement, continue a guest task, and start a new party after an ownership transfer.
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Terms, Privacy, and your agreement
Where to read Journee's current Pre-Production Terms and Privacy Policy, when agreement is required, and what happens when the documents change.
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Using the Journee Knowledge Base
How to browse and search Journee's public guidance, follow article links, and recover when search or a guide is unavailable.